FAQ Article

Definition (US) "Item has already been used. An item with signs of wear, but in good condition and fully functional. The
Item may be a demonstration model or an item returned to the seller after use. Used items are tested as much as technically possible when they are placed in storage.

Definition (REF) Item was refurbished by the seller (and not by a dealer authorized by the manufacturer, unless stated otherwise in the description) This means that the product is tested, cleaned and repaired so that it is fully functional again and is in perfect condition considering itsin perfect condition, taking into account its age.

Definition (NO) New: Item is new with or without original packaging (exact condition according to description). Item is new, but can be put into operation for testing purposes before shipping. Item is in very good condition. Manufacturer specific accessories may be missing or incomplete.

Definition (NS) Item whose original packaging has not been opened or removed (if applicable). The item is still shrink-wrapped in the original foil (if applicable).

Items are used and tested as far as possible - unless otherwise stated without any accessories

The available versions are listed in the webshop at the article under "Version". If you want a specific version, please contact us immediately after ordering. If possible, we will be happy to accommodate your request.

You are welcome to contact our sales team via the contact form or directly at the item you are looking for. We may be able to assist you with sourcing.

This is a chargeable service. Please contact us for this best during the ordering process. We will provide you with an individual offer for this service.

We are basically only in the trade-repair of automation technology and therefore also offers no free product support.

We always use original pictures. Due to the fact that we have several items of the same type in stock, it is not possible to deliver exactly the item pictured. However, it will have the similar technical characteristics as the one pictured.

The warranty seal serves the purpose that the item cannot be opened by unauthorized persons. Removing or tampering with any warranty seal will void any warranty and the right to return the item.

If frequency inverters are not If the frequency inverters are not operated for a longer period of time, the intermediate circuit capacitors must be in the individual operating instructions. The dielectric of the capacitor is built up again by forming. Capacitors can thus be regenerated. regenerated. Damage and warranty claims claims on DC link capacitors are rejected according to our general terms and conditions.